The Imperial Palace Casino in Biloxi, Mississippi Sucks!
The Imperial Palace Casino in Biloxi, Mississippi Sucks!
The Imperial Palace Casino in Biloxi, Mississippi Sucks!
Hey Google! Are you getting this?
Let me say it again;
"The Imperial Palace Casino in Biloxi, Mississippi Sucks!"
In case you haven't figured it out yet, I'm canceling today's edition of
"MLM Mondays" for a special "blogger's rant" (It's a long one)
My wife and I decided to go out for the evening Saturday Night. We made the hour drive over to Biloxi,(pronounced Buh-Luxie) Mississippi to have dinner and visit a couple of the renovated post-Hurricane Katrina casinos. It's been a year since the massive hurricane destroyed most of the Mississippi Gulf Coast and the recovery and rebuilding effort is coming along nicely; with massive amounts of money from the re-opening casinos providing tax revenue and employment opportunities to the residents.
I'd encourage anyone that wanted to vacation on the Gulf Coast to do so, and enjoy sugar white beaches, excellent seafood, and top-notch entertainment.
Anyway, back to my topic, and in case you have forgotten, it's;
"The Imperial Palace Casino in Biloxi, Mississippi Sucks!"
So, my wife and I make the drive over to Biloxi, and the first casino we decide upon was The Imperial Palace Casino(which sucks.)
The "I-P" as it likes to be called was one of the first casinos to re-open and in their rush to get back into business they neglected to include any semblance of opulence, luxury, or ventilation.
This casino doesn't live up to that Vegas-image you might see on "CSI", nor does it live up to that Native-American casino you saw on "Family Guy".
First, it was hot. Not warm, HOT...as in no ventilation, as in the A/C barely worked. Imagine a throng of thousands; thousands of mostly desperately broke and unwashed people thrown together for hours on end; now imagine them chain smoking, drinking endless rounds of alcohol, and sweating.
Nope, James Bond in a tuxedo playing Baccarat was no where to be seen.
Second, we decided to have dinner first.
Remember that horde of people I was telling you about? They wanted to eat, too. There was a two-hour wait for the buffet, and the line went on forever.
Every other restaurant(I think there was 4) also had a wait of an hour or more. We finally got on a waiting list at the Grill, and waited 40 minutes, but did manage to have a nice dinner with good service. But, I had to trade down from my craving for dungeness crab to the menu that the grill offered; and opted for a steak sandwich. The dinner was the only semi-bright moment in the evening.
But, here is the REAL reason why I should buy the domain name,
WWW.THE IMPERIAL PALACE SUCKS.COM
Shortly after arriving, my wife went to the cashier's cage to buy a roll of quarters. You see, my wife has this thing she likes to do, where she wanders about the casino, just placing a quarter into available slot machines that she "feels" lucky about. Go Figure. It makes her happy.
She asks the cashier for a roll of quarters. The cashier says, "What you want quarters for, you making a phone call?"
It seems that since we last visited a casino last year, they have done away with quarters or tokens, and now the machines only take paper money and pays off with a voucher ticket.
That's right, no more "plinkety-plink" metal on metal sound when the slot machines payoff. They now make a computerized sound and prints out a little ticket that you can redeem for your cash.
The cashier explains this by saying..."Them machines don't take nothing but dollar bills! You don't need no quarters."
So, my darling wife goes to a slot machine and puts in a dollar and wins 12 bucks. By this time though, she has thought about the line, "What you want quarters for, you making a phone call? Them machines don't take nothing but dollar bills! You don't need no quarters."
She decides she didn't like that tone, and goes back to the same cashier window to redeem her 12 dollar voucher and asks the cashier for her name.
The cashier wants to know why my wife needs her name and my wife explains that she thought possibly that the cashier was rude earlier.
The cashier apologizes profusely by saying, "I don't know what you are talking about! I've never seen YOUR UGLY FACE BEFORE! YOU MUST be DRUNK!
My wife collects her 12 dollars from another cashier and gets the name of the rude cashier from her badge on her shirt, as she turns to leave.
Now, my wife would be the first to tell you that Hugh Hefner has not invited her to the Playboy Mansion, but she still turns heads when she walks down the street and I'm still amazed she decided to hook up with the likes of me so many years ago.
Also, my wife is a tea-totaler, a non-drinker, we have a Culligan water cooler in our house and she drinks about 12 glasses a day. She simply doesn't get drunk.
When I heard about this episode, I immediately took my wife to the front desk of the "Imperial Palace Sucks" and asks to speak with someone about this cashier's rude behavior.
I was offered a form to fill out, but declined and asked to speak to a manager personally. After a few minutes, my wife and I was greeted by a Casino host. WE asked if we could speak privately about a rude employee, but was told that where we stood would be fine. ( the front desk was across from one of the casino's lounges, complete with a live band playing well above 120 decibels)
The casino host took down our name and address, the name of the cashier, and then weakly apologized by saying, "I'm sorry you experienced that, we've never received a complaint about that person; I'm not saying it didn't happen, and we will address it."
That's it.
Oh yeah, she did say, "I hope you give us a second chance."
I then told her, that I was not impressed with her apology, I thought that the cashier needed to be moved to a NON-customer service position, and that I would be writing a full-fledge-righteous-indignation blog post on this very night and to please inform her bosses to please read "The Imperial Palace Sucks" at "On The Road With Dave"
Right after that, I asked her one last question, "Could you give me directions to The Biloxi Grand Casino?"
In closing, I just want to add that I-P may stand for Imperial Palace, but I think the more appropriate choice would be:
Inconsiderate People, Incredibly Poor, and Icky-Poo.
"The Imperial Palace Casino in Biloxi, Mississippi Sucks!"
17 comments:
Hey Dave, I know this post is a few months out there, but I mean I can't help it. I am laughing - because we experienced such a similiar thing. Good for you!
Oh our blogger profile... Bad Kitty Cats... (cross posting) yeah to post comments now days you gotta have one but we are coming from Silent Messenger. (www.silentmessenger.org)
AGREES 120%! Thanks for stopping by today! Will see you around. Mobile Rocks! IP SUCKS!
Dave,
As a MS Gulf Coast Resident and not an employee of a casino; I am truly sorry that you and your wife were treated in such a rude manner by such an obiviously ignorant individual. I feel that you should have taken your complaint directly to the VP of her dept which would have definitely let her know that she should speak to people in such a crude manner and I agree she should have been counseled and probably put on probation. I know that we all have our bad days and when at work they should be left at home. I do not know this individual nor her situation but please bear in mind the stress that we have all had to deal with and are still dealing with due to the lifestyle changes that Katrina has made in all of our lives. There are still many of us living in FEMA trailers or our unfinished homes. I'm not asking for sympathy here just a little understanding. One never knows what someone else is going through on a daily basis in their own lives. Now, this certainly does not make it right for her to treat anyone in the maner in which you all were treated. Again, I am sorry that you both had to experience such rudeness.
However, my main issue is regarding the restaurant wait. Since Hurricane Katrina even now as of 2/16/08, we still have a long wait during normal dinner hours. Please understand that we still, more than two years later have an extremely limited number of quality dining (not fast food)restaurants available. Which not only has to service the MS Gulf Coast residents but also our guests which we most certainly appreciate coming to visit our community.
We as residents, even prior Katrina knew that in order to not wait in the long lines for those delicious crab legs served at most casinos we had to go early. Please do not take this the wrong way, I just wanted you to have insight from someone who lives on the Gulf Coast and deals with our restaurant issues on a daily basis. So I have felt your pain many times.
Also, as an update we still have very little development on Highway 90 which was the HUB for most of our restaurant venues outside of the casino industry. Please hang in there as I know one day we will be back and things will be the way they used to be and I truly hope that day will be soon.
Take care and God Bless,
Natalie
Dave -
Great post. I'm curious if you ever heard anything else from IP. Individual customers are getting crappy service all over and sometimes it seems like a HUGE double standard.
I doubt if you were to go in there, pour back a few and then go up to their manager and declare you'd never seen his "UGLY FACE" before that they'd give you a "second chance"...
...not that I'm recommending that or anything (wink, wink).
Anyway, thanks for stopping by the blog, and good luck with your future casino visits.
-Steve
I'm sorry for your trouble. I stayed last week 5/15-5/17. My amazement was all the people. Older people mostly and why are they there to spend their retirement money and S.S.? I went along w/friends as a care-giver for my client. I'm middle-class and have tried to spend my money wisely. I lost $11 on poker only because I got bored. All those people were bored. I left some clothing and have called lost and found and I'm waiting for a call back. We'll see how that works. I believe you have a right to post your opinion. I feel the same way about Dixie RV. It has been a nightmare dealing w/them.
I'm sorry for your trouble. I stayed last week 5/15-5/17. My amazement was all the people. Older people mostly and why are they there to spend their retirement money and S.S.? I went along w/friends as a care-giver for my client. I'm middle-class and have tried to spend my money wisely. I lost $11 on poker only because I got bored. All those people were bored. I left some clothing and have called lost and found and I'm waiting for a call back. We'll see how that works. I believe you have a right to post your opinion. I feel the same way about Dixie RV. It has been a nightmare dealing w/them.
Quickly this site will indisputably be famous among all blogging people, because of its fastidious articles or reviews. https://casinoonline.md/
HEY, want to know the best information about online casino betting site? Then, this link ► https://semavi.ws/blogs/9710/16211/online-casino-betting-website-information-you-must-know will guide you the way.
Every day I visit a number of blog sites to see content, however this offers quality based content. https://juegosdecasinoonlinecolombia.com.co/
The most effective method to find and assess the very best PUBG gambling sites is to earn a checklist and rank each site based on different things that matter the most to you. Interested to know more about sportsbook? discover here.
The slot machines won't cost you a penny, and you'll always have a machine to play, so you won't miss out on any excitement. Get detailed info about online casino real money on this site.
The main reason for this is that the slot machine is operating at less than optimum temperature. If you want to get more interesting details about online casino, click here now.
The online casino is well furnished and has all the necessary equipment to ensure a great gambling experience. Apart from this, the staff in the casino are very helpful and attentive.
If you are playing for money, then you need to ensure that you know the games and strategies well because there are a lot of people playing these slots and hence, if you have not prepared properly, then you may end up losing a lot of money. Click here to know more about slot camps.
The top game's symbols are located in an ancient Roman city, with many iconic structures. A centurion in armour stands watch over the reels. This game uses a number of sound effects that add to the atmosphere of the ancient Roman era. Author is an expert of online slot games, go here for more interesting information.
The sound of rain is an essential part of the game, but it's easy to win in a game of slots. The sound of falling coins is a good sign that you're on the right track. Get more interesting details about online slots check out this site.
As a bonus, the game's low house edge means it's not as competitive as other casino games. You can bet on the banker or player. You can find more details about online gambling on its original website.
Post a Comment